Home » Frequently Asked Questions (FAQ) | Astria™

1. What is Astria™?

Astria™ is the preferred procurement platform for luxury hotels, resorts, and other high-end properties. We connect hospitality operators with premium suppliers, offering a wide range of luxury hotel supplies, including bespoke amenities, elegant furnishings, and custom-made products that elevate guest experiences.

2. Who are the suppliers featured on Astria™?

Our suppliers are carefully vetted to meet the highest standards of quality and excellence. This includes Forbes Travel Guide Brand Officials and other trusted vendors known for delivering premium products and services tailored to the luxury hospitality industry.

3. How does Astria™ select its suppliers?

At Astria™, we only work with suppliers who share our commitment to delivering exceptional products and services. Each supplier is evaluated based on their quality, reliability, and ability to meet the needs of luxury hotels. We ensure they provide top-tier luxury hotel supplies that align with the high expectations of Forbes Travel Guide Star-Rated properties.

4. What types of products and services can I find on Astria™?

Astria™ offers a wide range of luxury hotel supplies and services, including:

Bespoke hotel amenities for guest rooms and spas (toiletries, linens, spa products)

Custom furnishings for guest rooms, lobbies, and dining areas

Procurement solutions for high-end hospitality operations

Specialty items like high-quality linens, in-room technology, and branded materials

Our platform allows you to explore curated offerings that are designed to enhance your property’s guest experience.

5. Can I find sustainable and eco-friendly suppliers on Astria™?

Yes, many of our vendors offer sustainable and eco-friendly luxury hotel supplies. We understand the growing importance of environmental responsibility in the hospitality industry, and we strive to connect hotels with suppliers who provide eco-conscious options, such as organic linens, recyclable materials, and sustainably sourced amenities.

6. How do I contact a supplier listed on Astria™?

To contact a supplier, simply click on the product or brand you’re interested in, and you will be directed to their page. From there, you can fill out a contact form, and the vendor will follow up with you—typically within one business day—to discuss your procurement needs.

7. What is the difference between a Brand Official and other suppliers?

While all suppliers on Astria™ are vetted for excellence, Forbes Travel Guide Brand Officials are a select group of vendors that have been specifically chosen by Forbes Travel Guide for their commitment to providing the highest quality products and services to luxury hotels. These vendors represent the best in the industry and offer solutions designed to meet the needs of Four and Five-Star properties.

8. Can I filter suppliers by specific categories or products?

Yes, you can use filters to explore suppliers based on specific categories like amenities, furniture, kitchen, restaurant, bar and events or other procurement solutions. This helps you find the perfect partners for your property’s unique needs, ensuring a seamless and efficient procurement process.

9. Does Astria™ offer procurement solutions for luxury resorts?

Absolutely. Astria™ provides access to premium procurement solutions tailored specifically for luxury resorts. From sourcing large-scale orders of bespoke amenities to coordinating custom furnishings, we connect you with vendors who understand the needs of high-end resort operations.

10. How does Astria™ support Forbes Travel Guide properties?

As the preferred procurement platform for Forbes Travel Guide, Astria™ offers exclusive access to Forbes Travel Guide’s Brand Officials and other suppliers verified for quality and integrity. This allows Star-Rated properties to easily source the luxury hotel supplies they need to maintain their world-class standards and deliver outstanding guest experiences.

11. I’m a supplier. How can I join Astria™?

If you are a supplier interested in being featured on Astria™, please visit our Supplier Request Page to learn more about the verification process. We are always looking for premium vendors that align with our commitment to excellence in the luxury hospitality industry.

12. Can international hotels and resorts use Astria™?

Yes, Astria™ works with hotels and resorts worldwide, providing access to global luxury hotel suppliers. Our platform is designed to meet the procurement needs of high-end properties, regardless of location.